Returns & Exchanges

At La Canadienne, we take pride in our craftsmanship and want you to be completely satisfied with your purchase. If you are not entirely happy with your order, we offer a 30-day return window for unworn items in their original packaging.

1

Initiate Your Return

Visit our online returns portal and enter your order number and postal code to select the items you wish to return or exchange.

2

Prepare Your Package

Place the unworn footwear in its original box and include all protective packaging to ensure the items are not damaged during transit.

3

Attach Shipping Label

Download and print the pre-paid return shipping label provided by our portal and securely affix it to the outside of your shipping carton.

4

Drop Off and Refund

Drop off your package at any authorized carrier location; once received and inspected at our warehouse, your refund will be processed within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing