Frequently Asked Questions

Everything you need to know about shopping with La Canadienne.

How long does shipping typically take?

Standard shipping usually takes 3-7 business days within North America. Expedited options are available at checkout if you need your items sooner.

What is your return policy for footwear?

We offer a 30-day return window for all unworn footwear in its original packaging. Please ensure the soles are protected when trying them on indoors.

Are your boots waterproof?

Many of our signature styles feature waterproof Italian leathers and sealed seams. Please check the 'Product Features' section on individual item pages for specific weather-resistance ratings.

Do you offer international shipping?

Yes, we ship to over 50 countries worldwide. Shipping costs and import duties are calculated automatically at checkout based on your location.

How do I find my correct size?

Our footwear generally runs true to size. We provide a detailed size conversion chart on every product page to help you compare US, EU, and UK sizing.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), as well as digital wallets like PayPal, Apple Pay, and Google Pay.